Refund policy
RETURN & REFUND POLICY
All Sales Are Final:
Because Amada offers curated accessories in limited quantities, all sales are final. We do not accept returns or exchanges for change of mind, preference, fit, or other personal reasons. Please review product descriptions, photos, measurements, colors, and other available details carefully before completing your purchase.
Damaged, Defective, or Incorrect Items:
We want every Amada order to arrive in excellent condition. If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at myamada.boutique@gmail.com. Please include your order number, a brief description of the issue, and clear photos of the item and packaging so we can review your request. Once your claim has been reviewed and approved, we will determine the appropriate resolution based on the circumstances and product availability. This may include a replacement, store credit, or refund. Because many Amada pieces are available in limited quantities, an identical replacement may not always be available.
Jewelry & Hygiene:
For hygiene and safety reasons, earrings and other pierced jewelry cannot be returned or exchanged unless the item was received damaged, defective, or incorrect.
Final Sale & Special Orders:
Items marked Final Sale, promotional clearance items, and special orders are not eligible for return, exchange, or refund unless they arrive damaged, defective, or incorrect.
Shipping Charges:
Original shipping charges are non-refundable, except when an order issue is the result of an error by Amada.
For questions regarding an order, return, or refund, please contact us at: myamada.boutique@gmail.com